Know Before You Go: BTS at Stanford Stadium

Tickets are sold through Ticketmaster, accessible through the free Ticketmaster or Live Nation App. Patrons are strongly advised to save tickets to their E-wallet or download them before arriving at the venue. For assistance, visit the Ticketmaster Help Center.

Patrons who purchased tickets on any other site should reach out to their point of purchase with any additional questions about their order.

The Stanford Stadium box office is located at Gate 2 on the south end of the venue facing the Varsity Lot. The box office window will be open at 2 PM each show day. The box office will not be open for assistance with BTS tickets on non-show days.

Tickets purchased through Ticketmaster are accessible through the free Ticketmaster or Live Nation App. Patrons are strongly advised to save tickets to their E-wallet or download them before arriving at the venue. For assistance, visit the Ticketmaster Help Center.

All guests need a ticket for entry, regardless of age.

Early Merchandise Shopping Day: The Stanford Hammer Throw (on the corner of Sam McDonald Mall and Nelson Mall HERE) will host early merchandise shopping on Friday, May 15 from 10 AM to 6 PM. 

Guests coming for early merchandise shopping on Friday, May 15 must park in the IM South parking lot for a fee of $10, which will be collected with a debit/credit card or mobile wallet payment upon entry. The IM South parking lot opens at 9 AM. Cash will not be accepted for parking. 

If arriving by rideshare or being dropped off/picked up on-site, direct your driver to the designated drop-off point along Campus Drive on the west side of Maples Pavilion. The address for Maples Pavilion is 655 Campus Drive, Stanford, CA 94305.

Merchandise Sales on Show Days: Merchandise trailers and exterior vending locations will open at 9 AM with designated early parking lots opening at 8 AM. Please make sure to purchase your pre-paid parking pass for one of the designated early parking lots HERE. Merchandise sales will also be available within the stadium on the day of shows.

On Saturday, May 16 and Sunday, May 17, to accommodate pre-show merchandise shoppers and VIP Nation package buyers, designated early parking lots will open at 8 AM. The early designated lots included the Galvez Lot (for purchased VIP paved lot parking), IM South Lot, and Roth Garage. All other event parking lots will open at 1:30 PM on show days. Rideshare/pick up and drop off will be located in the Wilbur Parking Lot.

For Tuesday, May 19 only: designated early parking locations are Galvez Lot (for purchased VIP paved lot parking) and IM South Lots. These lots will open at 8 AM. All other event parking lots will open at 1:30 PM with rideshare/pick up and drop off in the Wilbur Parking Lot.

A valid prepaid parking pass is required for entry into all event parking lots. VIP NATION packages do not include any parking. Purchase a parking pass here.

Other Merchandise info:

All pre-purchased merchandise items must be carried into the venue in the guests’ approved clear bag or checked in at Bag Check prior to entry.

Backpacks, sling bags, and cross bags sold at the Official BTS Merchandise stands that do not meet the stadium bag policy requirements will not be allowed into Stanford Stadium. If purchased, these items must be returned to the guests’ vehicle or checked at Bag Check prior to entry into the stadium.

BTS Official Light Sticks along with necessary batteries are permitted. Light sticks will be available for purchase on-site.V3 light sticks will work for the shows at Stanford Stadium.

ADA Seating
ADA and wheelchair accessible seating is available throughout Stanford Stadium. ADA seating is located in Row Y of all 100-level sections and Row V of 200-level sections in seats 201-207, 219-227, and 239-240. Additional ADA seats are located in select portions of Sections 208, 218, 228, and 238. There will be ADA platforms in Sections B, F, and P on the floor.

If you purchased a ticket through Ticketmaster in a fixed seating area but require an ADA seat, contact Ticketmaster customer support for assistance relocating your ticket to an ADA seat. ADA seat relocation assistance at the Stanford Stadium box office on the day of the event is subject to availability. All relocations are provided on a first-come-first-served basis and are not guaranteed.

Auxiliary Aids and Services
An ASL (American Sign Language) Interpreter will be available for all three shows. To request ASL accommodations, email athleticstickets@stanford.edu at least one (1) week prior to the event with your ticket order details for assistance. 

Please include the following information in your outreach: Full Name, Email Address and Ticketmaster Confirmation number for your ticket purchase, Event Date, and Total Number of Guests. 

Please note that due to limited availability, ASL accommodations are limited to 2 people (1 ASL Guest + 1 Companion). 

ADA Parking
Accessible parking will be available in the VIP Paved Lots (Track, Sunken Diamond, and Galvez Lots). Parking pass holders in need of accessible parking will be directed by traffic and parking staff. A state-issued ADA parking placard, sticker, or license plate does not grant access to parking lots without a purchased event ADA parking pass.

ADA Pick-up and Drop-off
The guest drop-off area for non-rideshare vehicles will be in the Wilbur Lot (660 Escondido Road, Stanford CA 94305), which will also serve as the Rideshare Lot. Guests being dropped off in this location are encouraged to arrive several hours early to avoid traffic congestion close to the event.

There will be ADA marked golf cart transportation from the Rideshare Lot to Gate 1B and Gate 4 of Stanford Stadium prior to the concerts. The same service will be provided from Gate 1B and Gate 4 back to the Rideshare Lot post-show.

ADA Entry
All gates at Stanford Stadium are ADA Accessible. 

Floor Seat Ticket Holders: Guests with floor seats who need assistance should enter through Gate 1B, where ADA-equipped golf cart transportation to the floor is provided. 

100 and 200 Level Ticket Holders: Enter through Gate 4.

Wheelchair Rental and Escort Services
Wheelchair rentals and escort services are not available at Stanford Stadium. All guests who require a wheelchair must provide their own and are encouraged to arrange for a companion to assist, if needed.

There will be ADA golf cart transportation from the Rideshare Lot to Gate 1B and Gate 4 of Stanford Stadium prior to the concerts. There will be staff support available at the lot. The same service will be provided from Gate 1B and Gate 4 back to the Rideshare Lot post-show.

General Entry: Gates will open at 4:30 PM for each show. Guests can enter Stanford Stadium through any of the public entrances: Gates 2, 4, 5, 10 and 12. A full map of entrances, sections and stadium services will be added to this page closer to the events.

VIP Entry: Early VIPNation entry begins at 3 PM at Gate 4. Instructions will be emailed by VIPNation to all VIP ticket holders with early entry. VIP check-in ends at 3:45 PM on the day of the show. Please note, VIP Nation tickets do not include any parking. If parking is needed please purchase it HERE.

Suites/Skybox Entry: Guests with Suites or Skybox tickets enter at Gate 4. They may also enter through any of the other gates. A special credential will be required to access the Skybox. Skybox credential instructions will be shared via email to Suite/Skybox ticket holders during the week of the shows.

Floor Seats: Guests with floor seats must enter through Gate 12. Stairs will be required to access the floor from the main entrances. Guests with floor seats who need assistance should enter through Gate 1B where ADA-equipped golf cart transportation to the floor will be provided.

Re-Entry: Guests will not be allowed to re-enter Stanford Stadium once they have scanned into the venue.

VIP tickets will come directly from VIP Nation. Tickets are accessible through the free Ticketmaster or Live Nation app. Patrons are strongly advised to save tickets to their mobile wallet before arriving at the venue. Screenshots will not be accepted.

VIP check-in will be offered in Chuck Taylor Grove, beginning at 9:30 AM and ending at 2:30 PM on day of show. Early VIP Nation stadium entry begins at 3 PM at Gate 4.

VIP seating areas are Sections A-R on the floor level of Stanford Stadium. Please refer to your tickets for your seating location.

VIP parking is available at the Galvez Lot, IM South Lot, and Roth Garage. The Roth Garage is only available on Saturday and Sunday show dates. VIP lots and garage opens at 8 AM on show days. Please note that your VIP Nation pass does not include parking. To purchase VIP parking, visit: GoStanford.com/btsparking.

Prepaid Passes Required: All guests who intend to park in the lots surrounding Stanford Stadium are required to purchase an event parking pass by 12 AM PT on the day of the event. Event parking for the BTS concerts can be purchased at gostanford.com/btsparking. 

General Parking: All lots will open at 1:30 PM on show days.

Early Merchandise and VIP Nation Check In Parking:
The Galvez Lot (VIP Paved Lot parking), IM South Lot, and the Roth Garage (for Saturday and Sunday shows only) will open at 8 AM on show days, accessible with a prepared pass for the designated lot.

ADA Parking: Accessible parking will be available in the VIP Paved Lots (Track, Varsity, and Galvez Lots). A state-issued ADA parking placard, sticker, or license plate does not grant access to parking lots without a purchased event ADA parking pass.

No Re-Entry: Pass holders will not be permitted to come and go from lots throughout the day.

No Overnight Parking: Overnight parking and camping is npermitted. Any unauthorized vehicles will be towed at the owner’s expense.

NOTE THE BELOW ROAD CLOSURES: 

• Arboretum/Palm intersection between Palm Drive & Galvez Street will be closed on show days from 8 AM - 1:30 PM
• Lasuen Street between Campus Drive & Arboretum Road will be closed on show days from 8 AM - 1:30 PM
• Lasuen Street between Campus Drive & Roth Way will be closed ALL day on show days
• Galvez Street between Campus Drive and Jane Stanford Way will be closed on show days from 8 AM - 1:30 PM

The Wilbur Lot (660 Escondido Road, Stanford CA 94305) is the designated rideshare and guest drop-off and pick-up location. Rideshare vehicles will be required to enter the lot on Bowdoin Lane via Campus Drive. The Wilbur Lot is a 20 minute walk to Stanford Stadium. Wayfinding signage will be posted to direct guests to the venue.

There will be ADA golf cart transportation from the rideshare lot to Gate 1B and Gate 4 of Stanford Stadium prior to the concerts. The same service will be provided from Gate 1B and Gate 4 back to the rideshare lot post-show.

The guest drop-off area for non-rideshare vehicles will be in the Wilbur Lot (660 Escondido Road, Stanford CA 94305), which will also serve as the Rideshare Lot. Guests being dropped off in this location are encouraged to arrive several hours early to avoid traffic congestion close to the event.

There will be ADA golf cart transportation from the rideshare lot to Gate 1B of Stanford Stadium prior to the concerts. The same service will be provided from Gate 1B back to the rideshare lot post-show.

Tailgating will only be permitted in the space directly behind a parked vehicle. Tailgate setups are not permitted to block any driving paths or walkways.

Bags must be clear plastic, vinyl or PVC and must not exceed 12” x 6” x 12”. Small clutch bags or purses no larger than 4.5” x 6.5” x 2” (with or without a handle or strap) can be taken into the stadium in addition to one of the approved clear bags described above.

Guests with medically necessary items may bring them in a non-clear bag, for privacy reasons, but they may be subject to additional screening. Diaper bags are considered “medically necessary,” but will be subject to additional screening and an infant must be present.

"Freebies" that are packaged in clear bags that meet the size requirements outlined above are permitted. If the bag is not fully see through, it can be no larger than 4.5” x 6.5” x 2”.

Fans with unapproved bags will be asked to return their bags to their vehicle, check them at Bag Check, or transfer their belongings to an approved clear plastic bag before entering the venue.

There will be a total of three (3) bag check locations on the north, south and west end exterior of Stanford Stadium. The north bag check location will be located near Gate 10. The south bag check location will be located inside the main entrance of Sunken Diamond (151 Sam MacDonald Mall, Stanford, CA 94305). The west location will be at the main entrance of Cobb Track and Angell Field (295 Galvez Street, Stanford CA 94305).

Permitted and Prohibited Items

The following information is subject to change without notice and the venue reserves the right, in its sole discretion, to amend the list of permitted or prohibited items at any time.

   The following items will be PERMITTED in the venue:

• All pre-purchased merchandise items must be carried in the guests’ approved clear bag or checked in at an onsite bag check location.
• Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”
• Small clutch bags or purses no larger than 4.5” x 6.5” x 2” (with or without a handle or strap)
• Binoculars (Binocular cases are not permitted inside the stadium)
• Blankets
• Breast pump and feeding supplies
• Non-professional still cameras (i.e. disposable, polaroid, lenses less than 6” in length)
• Outside food and beverage, excluding alcohol, unsealed beverages, whole fruits/vegetables (unless cut into small pieces) and other potential projectiles
• "Freebies" that are packaged in clear bags that meet the size requirements outlined above. If the bag is not fully see through, it can be no larger than 4.5” x 6.5” x 2”
• Hydration packs (must be empty) and soft plastic bottles (need to be sealed or empty) smaller than 20 oz.
• Keychains
• Liquid sunscreen
• Medical supplies
• BTS Official Light sticks and batteries
• Plush toys
• Small, portable phone chargers, handheld fans, and neck fans.
• Poster tubes
• All on-site giveaway items will be permitted
• Signs smaller than 11”x15” will be allowed

All guests and items entering Stanford Stadium are subject to search. Refusal of this search will result in non-admittance into Stanford Stadium. Management is not responsible for items left behind at the entries or items lost, damaged, or stolen.

The following items will be PROHIBITED in the venue:

• Non-clear bags larger than 4.5” x 6.5” x 2” or clear bags larger than 12”x12”x6”
• Animals (except service animals)
• Artificial noisemakers of any kind
• Audio recording equipment
• Backpacks, sling bags, and cross bags sold at the Official BTS Merchandise stands that do not meet the stadium bag policy requirements. If purchased, these items must be checked at Bag Check prior to entry into the stadium. 
• Balls, whole fruits/vegetables (unless cut into small pieces) and other potential projectiles
• Balloons and other inflatable objects
• Banners of any size or kind
• Bicycles, skates, scooters, skateboards, hoverboards, roller blades, and roller shoes
• Any professional DSLR camera or cameras with a detachable lens
• Camera cases or bags that do not meet the Clear Bag Policy
• Clothing that is derogatory, profane, scanty, or offensive
• Costumes, clothing or accessories that may impede the view of others around you
• Fireworks
• Flags
• Hard plastic, glass, ceramic or metal bottles. 
• Hydration packs (must be empty) and soft plastic bottles (need to be sealed or empty) larger than 20 oz.
• Laptops, tablets, personal computers, or two-way radios
• Laser lights, strobes, flashlights or any other visual impairment device
• Metal seatbacks (unless ADA compliant)
• Open containers
• Open umbrellas
• Outside alcoholic beverages.
• Poles, selfie-sticks, GoPros, monopods and tripods
• Remote controlled devices of any kind (cars, drones)
• Seat cushions larger than 18”
• Strollers or portable chairs (unless ADA compliant)
• Tobacco products (including e-cigarettes)
• Video Cameras
• Weapons or replica weapons of any kind, including any sharp object

All guests and items entering Stanford Stadium are subject to search. Refusal of this search will result in non-admittance into Stanford Stadium. Management is not responsible for items left behind at the entries or items lost, damaged, or stolen.

Guests are welcome to use non-professional still cameras (i.e. disposable, polaroid, lenses less than 6” in length) for personal use. Tripods, monopods, GoPros, “selfie sticks,” and any professional DSLR camera or cameras with a detachable lens will NOT be permitted into Stanford Stadium. Video cameras and video recording of events with other devices are prohibited. Recording, broadcasting, or live streaming of events is also strictly prohibited.

Hard camera cases and camera bags that do not meet the Clear Bag Policy are prohibited.

Stanford Stadium is a cashless venue. All on-site transactions must be made using a debit/credit card or mobile wallet payment. Reverse ATMs are not available.

Overnight parking and camping is prohibited anywhere on the Stanford campus. Camping includes, but is not limited to, sleeping in tents, under canopies, tarps or other similar structures between 10 PM and 8 AM, sleeping outdoors with sleeping bags or blankets, and setting up unpermitted tents or similar structures that remain overnight, whether occupied or not.

Stanford Stadium offers free Wi-Fi to guests. Connect to the #GoStanford network at the stadium gates, concourses, and throughout the seating bowl. Verizon customers may also use the free VerizonWiFiAccess network for the same service.

Food and beverages will be sold at all fixed concession stands and portable locations throughout Stanford Stadium. All concession stands are cashless.

There are free water bottle refill stations and water fountains on the inner and outer concourse. Hard plastic, glass, ceramic or metal bottles are prohibited from entering the stadium. Hydration packs (must be empty) and soft plastic bottles (need to be sealed or empty) must be smaller than 20 oz. to enter the stadium.

Stanford Athletics is committed to serving its guests by providing a safe and celebratory event experience. The Fan Code of Conduct has been established to ensure that guests’ event experience is consistent with that commitment.

Failure to follow this code may result in ejection from the facility, revocation of ticket privileges and/or arrest.

All guests are expected to refrain from the following behavior at all events:

• Any action that disrupts other guests' enjoyment of the event
• Engaging in actions that cause disruption or interfere with the event
• Profanity or other offensive language, whether spoken or appearing on apparel
• Smoking or use of e-tobacco products
• Throwing of items or liquids
• Entering any unauthorized area at any time
• Failure to retain ticket and/or present it to event staff if requested to do so
• Resale of tickets at the venue
• Violation of state or local laws
• Possession of any item listed on the “Prohibited Items” list
• Use of foul, abusive, obscene, or discriminatory (on the basis of gender, sexual orientation, gender identification, age, race, national origin, religion, military status, disability status or any other characteristic) language or gestures
• Fighting, taunting, or threatening remarks or gestures
• Intoxication or signs of impairment related to alcohol or drug use. Individuals that appear to be impaired will not be permitted into the stadium and may be subject to arrest.
• Failure to follow the directions of law enforcement or stadium management
• Sitting in a seat other than one's ticketed seat location
• Smoking and/or tobacco use (including e-cigarettes)

Stanford Athletics reserves the right to determine what constitutes unacceptable behavior. Guests are encouraged to report inappropriate behavior to venue personnel by texting the Athletics hotline at 650-200-CARD for immediate response on event day.

The department welcomes guests’ help in its efforts to provide an enjoyable experience for all.

All three concerts are sold out. Please expect heavier traffic within the area surrounding Stanford University before and after each concert, as well as the non-show days from Thursday, May 14 through Monday, May 18.

Amplified sound will be audible starting at approximately 5:30 PM through 10 PM on show nights. The concert will conclude at 10 PM each night.

There will be fireworks at each concert.

If you have questions about the concerts, please email the Concert Info Team at concertinfo@stanford.edu.

If you have feedback or want to make Stanford aware of concert noise issues you are experiencing, please call Stanford’s Concert Noise Hotline at (650) 723-2551