Football

Frequently Asked Questions • Stanford Football Season Ticket Membership Renewals

Renewing your Season Tickets

What happens if I don’t renew by May 13?

  • Season Ticket Members should renew their tickets by May 13, 2024, at 5 PM PT to keep their seat location and receive the discounted loyalty rate for the 2024 season. If they fail to do so, they will lose their seat location and will not receive the discounted loyalty rate.

Can I renew my seats in person?

  • Stanford Football Season Ticket Members (STMs) can renew their seats in person at the Ticket Office at Stanford Stadium (near Gate 2) from Monday to Friday, between 9 AM to 4 PM. To book an appointment, please get in touch with your Account Executive.

When will we find out the game times?

  • Kickoff times are usually announced within a 6 or 12-day window before the game, based on the television selections. However, kickoff times for the first two home games (TCU and Cal Poly) will be announced early this summer.

What is the refund policy for season ticket renewals and can I cancel them after renewing?

  • Season ticket renewals are non-refundable per our Ticket Policy, unless otherwise stated in writing during the purchase process or if the event is subject to a rain-out policy.

Payment and Pricing Information

Is there a payment plan option available for season ticket renewals?

  • Please consult with your account representative to discuss flexible payment options.

Will there be any changes in the pricing for the upcoming season?

  • After a comprehensive analysis of our season ticket membership pricing, we have implemented a revised ticket pricing model that aligns pricing more closely with demand.

Is my required Buck/Cardinal Club priority seat contribution tax deductible?

  • Priority seat contributions in conjunction with an athletics ticket purchase are non-deductible due to the Tax Cuts & Jobs Act.

Seat Management: Upgrades and Relocation  

How do I change my seats?

  • Shortly after the renewal process concludes, all season ticket members will receive email communications on how to relocate and/or add-on seats. You will receive an email with a designated time slot, tailored according to your level of engagement with Stanford Athletics and the University. Once you receive the email, you can log into your Stanford Athletics Ticketing Account at the assigned time and follow the instructions to explore and select new seats.

Is it mandatory that I participate in the relocation process?

  • No, it is optional and solely based on your desire to look at other available season ticket locations and/or season parking. All renewed season ticket members will have the ability to view seats and relocate should they want to. STMs not participating will retain their current seat location(s) as long as their membership has been paid in full. However, if you wish to add-on additional seats or parking, you must log in on or after your assigned date/time.

Can I relocate my seats multiple times?

  • No, once you select new seats or parking and checkout through your Stanford Athletics Ticketing Account, you will not be able to repeat the process through the website.

How is my add-on/relocation selection date and time determined?

  • Selection dates for relocation are set based on engagement levels with Stanford Athletics.

Can I upgrade as part of a group?

  • If you are looking to upgrade as part of a group, coordinate with your other group members and login on the same day to complete the process at the same time (you will need to wait until the latest assigned selection time within your group and then all login at the same time).
  • You will be able to make selections anytime between your assigned time and the end of the relocation process. 

Season Ticket Member Benefits and Policies

Will there be “insider invites” this season?

  • This season, we're adjusting our approach by providing vouchers redeemable for a variety of Stanford sports, aside from football, in response to observed trends in attendance and engagement. While we are phasing out some of the lesser-utilized benefits, we're excited about the opportunity this presents to enhance other areas of our program that have received more interest and positive feedback.

When can I purchase additional single-game tickets as a season ticket member? 

  • As a season ticket member, you will have exclusive access to a pre-sale for additional single-game tickets in late June.

How can I buy additional tickets for home and away games?

  • Later this summer, you can purchase additional tickets for specific games by logging into your Stanford Athletics Ticketing Account and selecting the game(s) for which you want to purchase additional tickets.