How were new seat assignments determined?
Sections 101, 136 and 137 have mirror image sections that were part of the former Red Zone. All ticket holders in those sections were assigned their mirror image seat(s), ensuring the same viewing angle and perspective of the field.
Sections 138 through 140 are not exact mirror images of Sections 106 and 108, so new seat assignments were made to ensure affected fans have a comparable viewing angle, perspective, and seat features, such as aisle seating.
I had tickets in one of the affected sections. How can I get my new tickets and see my new seat assignment?
If you have already downloaded tickets to your mobile wallet, the ticket will automatically update on July 17 when you are re-seated and no further action is required.
If you have not yet downloaded tickets to your mobile wallet, you may visit your online ticketing account to do so.
If you requested paper tickets, your tickets will be printed with your new seat assignment by the end of July.
To view your new seat assignment, visit your online ticketing account or contact the Athletics Ticket Office at (800)-STANFORD or athleticstickets@stanford.edu, Monday through Friday, 9 AM to 3 PM.
Where can I see the view from my new seat assignment?
Click here and select a seat to view a 360-degree 3D rendering.
Why is this change happening now?
This is a critical period for Stanford Football and strengthening our home field advantage is paramount to our present and future success. We believe that the new location of the Red Zone will give our team an edge at home, enhance the overall stadium atmosphere, and allow for new seating options for fans on the home bench side. We recognize this adjustment impacts some of our loyal Season Ticket Members and ticket buyers, and are committed to providing the best alternative seating for this coming season and beyond.
What are my options if I want a different seat assignment?
Seat changes can be coordinated online using the “Upgrade” feature on your ticket(s) or by contacting the Athletics Ticket Office for assistance.
What do I do if I have already transferred tickets?
If you have transferred tickets, those tickets will automatically update on the recipient’s end with the new seat assignment. No further action is required.
How does this impact the tickets that I sold or have listed on StubHub?
We have worked with the team at StubHub to ensure a smooth transition and will continue to do so as questions arise.
Tickets that have been sold and delivered to the buyer will be updated automatically for the buyer.
Tickets that have been sold, but have not yet been delivered to the buyer will be updated on the seller’s Stanford Athletics ticketing account. Those updated tickets should be used to fulfill your order.
StubHub’s customer support team will communicate this change with buyers in affected sections. Sellers will not be penalized for changes to the tickets that were sold.
All active (unsold) listings in Sections 101 and 136-140 have been removed. If you would like to list your tickets on StubHub, please create a new listing through your Stanford Athletics online ticketing account.
Where can I find more information about managing my tickets?
Click here to view a mobile ticketing guide with step-by-step instructions for managing your tickets.